Our Lady of the Lake College
ISSC Student Help Desk Instructions
OLOL College Home
Launch the help desk ticket web form at:
On-Campus Online Helpdesk
Off-Campus Online Helpdesk
Key in your 7 digit Student ID (including the leading 00ís) sent to you via ololcollege.edu email and click Enter.
Enter in your personal information and be sure to include a call-back telephone number so the help desk can help you with your computer-related issue.
Enter a brief description of the issue, and then a detailed description of your issue and click Submit Footprints ticket.
You can also open a ticket via phone by calling 765-4357. You will need to give the help desk your 7 digit Student ID number and the last 4 numbers to your Social Security Number.
Our Lady of the Lake
April 19, 2011