Student support Services
The Office of Student Services of Our Lady of the Lake College, in
collaboration with other administrative and support services, is
committed to providing a holistic approach to personal, career and
academic counseling for students from diverse backgrounds. The staff
recognizes and is responsive to individual student needs, and
promotes academic achievement and student learning. A variety of
programs and services is offered to assist students in attaining
their educational goals.
In accordance with the mission established by the Franciscan
Missionaries of Our Lady (FMOL), the students served by this office
are respected and treated in concert with the ideals and values of
the FMOL. Personnel in Student Services are dedicated to promoting
the self-advocacy of students and are committed to promoting
positive student life at Our Lady of the Lake College.
Student-centered areas within Student Services include counseling
and student development. The offices are located at 5414 Brittany
Drive, Baton Rouge, LA 70808. The main office number is (225)
Information below, presented alphabetically, includes a wide range
of resources and services available to OLOL College students.
The purpose of academic advising is to provide assistance to
students planning academic endeavors and exploring career goals and
options. Academic advisors recognize the individuality of each
student and facilitate the achievement of each student's full
potential by guiding the selection of curriculum and courses, the
scheduling of classes, the exploration of educational opportunities
and career goals, and by identifying resources to provide academic
and financial assistance.
When a student is accepted for admission, s/he is assigned a faculty
advisor. The student is encouraged to seek the advisor's assistance
as needed in planning a program of study, then selecting and
Each student is responsible for
seeking academic advising;
knowing and complying with Our Lady of the Lake College policies
knowing the requirements of his or her chosen degree or
certificate program; and
taking courses in the proper sequence to ensure orderly and
timely progress toward his or her educational goals.
Bookstore – (Chimes Medical Bookstore)
Students may obtain textbooks, workbooks, study guides and other
required and optional materials from the OLOL College bookstore.
The bookstore is located in the Administration building at 5414 Brittany Drive, Baton Rouge, LA 70808. For convenience, the Bookstore
operates with flexible hours during the first weeks of each
semester. During the remainder of the semester, operating hours are
Monday-Thursday 10:00 a.m.-5:00 p.m. and Friday 10:00 a.m.-3:00 p.m.
The average cost of textbooks for a full-time student is $250-$400
The Bookstore Uniform and Supply Return Policy is administered as
Original receipt is required.
Items must be in new condition.
Original Chimes Medical Bookstore tag or sticker must still be
on the item.
For uniforms and supplement books, refunds or exchanges must
be made within 10 days from the date on the original receipt.
Textbooks purchased for the current semester may be returned for
refunds according to the following schedule:
During the first week of classes (with receipt) students may be
eligible for a 100% refund. The return and refund schedule will
be attached to the receipt and posted in the College bookstore.
Campus Sexual Harassment Policy
Sexual threats, inappropriate comments or physical touches of a
sexual nature are clear examples of sexually harassing actions and
are not permitted at Our Lady of the Lake College.
Title IX of the Education Amendment of 1972 prohibits discrimination
on the basis of sex in education programs and activities receiving
federal financial assistance. Sexual harassment of students can be a
form of discrimination prohibited by Title IX. The following types
of conduct constitute sexual harassment.
Quid Pro Quo Harassment:
A school employee bases an educational decision on a student's
submission to unwelcome sexual advances, requests for sexual
favors or other physical conduct of a sexual nature. Quid Pro
Quo Harassment is unlawful whether the student resists and
suffers the threatened harm or submits and thus avoids the
Hostile Environment Sexual Harassment:
Sexually-harassing conduct can include unwelcome sexual
advances, requests for sexual favors and other verbal, nonverbal
or physical conduct of a sexual nature by an employee, another
student or a third party. This conduct would be sufficiently
severe, persistent or pervasive enough to create a hostile or
abusive educational environment or to limit a student's ability
to participate in or benefit from an educational program or
The Executive Vice President for Academic and Student Affairs (EVPASA)
of the College is the Title IX coordinator who shall ensure that
sexually harassing behavior will be dealt with immediately and in
full accordance with established disciplinary procedures. In the
event of an incident that appears to constitute sexual harassment, a
complaint must be filed directly with the EVPASA. A faculty member,
staff member or a fellow student may also file a complaint on behalf
of a student who has experienced possible harassment. If the EVPASA
is unavailable or inappropriate to contact, the written complaint
may be submitted to the College’s President. The procedures for
preparing and submitting a complaint are found in the Student
Counseling Services – Personal, Career and Academic Counseling
Personnel in the Center Counseling Services, in concert with
faculty, administration and staff, accept each student as an
individual of worth, possessing dignity, free will and the potential
for personal and professional growth. The mission of the counseling
staff is to provide quality academic, career and personal
counseling, as well as disability services.
Students are encouraged to seek counseling through the Counseling
Services Center of the Office of Student Services. Staff offer
students personal, academic and career counseling; crisis
intervention; and career assessment. Appointments may be arranged by
contacting (225) 768-1713. All services are free to students.
Our Lady of the Lake Regional Medical Center offers free to students
a 24-hour Crisis-Oriented Evaluation Service (COPE). The COPE
service phone line is (225) 765-8900.
The Career Center offers assistance with career interest
inventories, career decision making, interviewing skills, workshops,
information sessions, resume writing, job search and job placement.
Center staff assist students who are not accepted into a clinical
program find another clinical program that would meet the needs of
their individual needs. The Career Center also provides job fairs
each semester to help students' research future employment
opportunities. A career counselor may be reached at (225) 768-0813
or at 5414 Brittany Drive, Baton Rouge, LA 70808.
The Academic Counseling Center offers a variety of programs and
services designed to assist students in achieving their educational
goals. The Center offers workshops and information sessions that
promote the development of skills in reading, note taking, test
taking, as well as individual and group study. The Center also
provides assessment and intervention strategies for those students
who require reading remediation. The Academic Counseling Center also
maintains the Tutor Lab, which offers individual and group tutoring
sessions in most core curriculum courses. Academic Counselors may be
contacted at (225) 768-1724, (225) 768-1774 or 5414 Brittany Drive,
Baton Rouge, LA 70808.
is a commuter institution, without student residence halls. Students
are responsible for securing their own living accommodations. Many
apartment complexes are located in areas convenient to the College
and to learning facilities in New Orleans.
Everyone who parks on campus must have a College-issued parking
permit. New students are issued parking permits at student
orientation or from the receptionist in the Administration Building
(5414 Brittany Drive). The permit is a hang-tag, which must be
displayed on the rear view mirror of each vehicle.
Parking maps are available from the receptionist in the
Administration Building, as well as in the center of the Campus
Safety and Security Booklet. Please note that it is unacceptable
for students to park in the hospital or clinic lots, as this
prevents patients and visitors from parking near medical facilities.
Vehicles must be parked within yellow designated parking lines
according to city ordinances. Campus security officers will enforce
parking regulations. Baton Rouge police will issue tickets for
parking violations on campus as they would in any other area of the
city. Cars may be booted or towed, at the owner’s expense, if parked
in restricted areas.
Religious understanding is essential in promoting the spiritual and
psychosocial needs of persons of all faiths. Students may consult
the hospital chaplain regarding religious and ethical issues. Daily
masses are held in the Our Lady of the Lake Regional Medical Center
Chapel at 11:30 a.m. Monday-Friday and 8 a.m. Saturday and Sunday.
The Chapel is located on the first floor of the Medical Center and
is open daily from 7:00 a.m. until 6:00 p.m. All students are
welcome to attend services and/or visit the Chapel for meditation
The College sponsors quarterly College Masses throughout the
academic year specifically for students, faculty, staff,
administrators, alumni and the Franciscan Missionaries of Our Lady.
The College also sponsors weekly Lenten reflections during the
A variety of programs is offered for the intellectual enrichment of
campus life. Our Lady of the Lake College offers the following
student development programs: First Year Experience (First Time
College Student and Transfer Student Orientation and Academic
Seminar Course), Student Government Association, Student
Organizations, Student Services Advisory Board, Leadership Program,
Career Fair, Service Learning, Peer Tutoring and Mentoring. Visiting
scholars, joint faculty/student seminars, guest lectures and video
programs also offer diversity to the student experience.
Students with Disabilities
Our Lady of the Lake College complies with the 1973
Rehabilitation Act, Section 504, and the 1990 Americans with
Disabilities Act (ADA) to ensure equal opportunity for qualified
individuals with disabilities.
Definition of Disability
The Americans with Disabilities Act (ADA) has a three-part
definition of disability. Under ADA, an individual
with a disability is a person who: (1) has a physical or mental
impairment that substantially limits one or more major life
activities; or (2) has a record of such impairment; or (3) is
regarded as having such an impairment.
Reasonable accommodations will be made for qualified students with
disabilities unless they impose an undue hardship on the College.
Accommodation(s) requests may be made by contacting the Office of
Student Services at (225) 490-1620 and scheduling an appointment
with the Student Development Specialist. Student Services is located
at 5414 Brittany Drive, Baton Rouge, LA 70808.
In addition to the regular schedule of the academic curriculum,
there is a program of co-curricular activities on the campus. Campus
organizations are managed by students, under faculty and
administration guidance, and offer ample opportunities for growth in
character, citizenship and leadership.
The Student Government Association (SGA) provides a form of
representative self-government to all students enrolled in the
College. Through this organization, rules and regulations are
formulated and carried out, and plans for student activities are
made and implemented. In order for the SGA to successfully meet the
needs of the student body, students are encouraged and expected to
attend meetings and participate in the activities of the SGA. The
SGA of Our Lady of the Lake College is a program in which every
student is provided the opportunity to participate. The SGA office
is located at 5339 Didesse Drive, Baton Rouge, LA 70808. For more
information, students are encouraged to e-mail SGA@ololcollege.edu
or call (225) 768-1800.
Please visit the College’s Website (www.ololcollege.edu)
for descriptions of the following student organizations.
American College of Healthcare Executives
Beta Sigma Mu (Human Medicine)
Franciscan Student Fellowship
Clinical Laboratory Sciences Association
Professional Fraternity of Phi Theta Alpha for Physical Therapy
Practical Nurse Association
Beta Epsilon Fraternity of Radiologic Technology Students
OLOL College Student Association of Surgical Technologists
Student Nurses Association
All Students are encouraged to participate in professional
organizations appropriate to their chosen discipline. Many of these
organizations provide student memberships.
Degree and certificate programs in health care require clinical
laboratory experiences in a variety of health care agencies within
the Greater Baton Rouge and New Orleans areas. Students are
responsible for providing their own transportation to these learning